FAQs

How can I determine the right size?

Our pieces are designed to fit true to size. If you prefer a more relaxed feel, we recommend sizing up. For item-specific advice, our support team is always happy to help you choose the right fit.

What is your return policy?

We accept returns within 30 days of delivery on items that are unworn, unwashed, and returned in their original packaging. Please note that some items may be marked as final sale — always check the product page for details before purchasing.

How long does shipping take?

Orders are processed within 1–3 business days.

• U.S. shipping: 7–11 business days

• International shipping: 7–15 business days

Shipping times may vary during holidays or due to external factors beyond our control.

What should I do if I receive a damaged or defective item?

If your item arrives damaged or defective, please contact our customer support team immediately. We’ll take care of the issue promptly with a replacement or return solution.

Do you offer free shipping?

Yes — free shipping on orders over $100.

For orders under $100:

• U.S.: $5.99

• International: $7.99

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can follow your shipment at any time through our Track Order page.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Shop Pay, and Google Pay. Available payment options will be shown at checkout.

How can I contact customer support?

You can reach us at support@grantmonaco.com or by phone at +1 (800) 293-3851.
Support hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)