Billing and Payment Policy

Payment & Billing Policy

At Grant Monaco, we are committed to providing a shopping experience that is simple, secure, and transparent. This Payment & Billing Policy outlines our accepted payment methods, billing practices, transaction security measures, and dispute resolution process. Our store is based in the United States and currently ships exclusively within the U.S.

Payment Methods

We offer a selection of trusted and secure payment options to ensure flexibility and convenience at checkout. Accepted payment methods include:

  • Mastercard

  • Visa

  • American Express (Amex)

  • Shop Pay

  • Apple Pay

  • PayPal

  • Google Pay

  • Amazon Pay

Currency

All transactions on Grantmonaco.com are processed in United States Dollars (USD). Please confirm that your chosen payment method supports USD transactions to avoid processing delays.

Billing Information

To ensure smooth and timely order processing, customers must provide accurate and complete billing details at checkout. The information entered must match the details associated with the selected payment method. Any discrepancies may result in order delays, temporary holds, or cancellation.

Order Confirmation

Once payment is successfully completed, you will receive an order confirmation email containing:

  • A summary of your order

  • A unique transaction ID

  • Billing and shipping information

  • Estimated delivery details

This email serves as your official receipt and proof of purchase.

Transaction Security

Protecting your personal and payment information is a top priority. All transactions are processed using SSL (Secure Socket Layer) encryption and stored with AES-256 encryption.
Calleni complies fully with PCI-DSS (Payment Card Industry Data Security Standards) and follows industry best practices to ensure secure payment handling at all times.

Refunds and Disputes

Approved refunds, as outlined in our Return & Refund Policy, will be issued to the original payment method used at checkout.
If you believe there is a billing error or wish to dispute a transaction, please contact our support team immediately. We will review the matter and work toward a prompt resolution.

Contact Us

Business name: grantmonaco
Phone number: +1 (800) 293-3851
Email: support@grantmonaco.com
Company number: 37-2154417

Address: 439 3rd Avenue, Elizabeth, NJ, 07206, US

Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM

We strive to respond to all inquiries within 24 hours.